Help Center

How Can We Help?

Find guides, tutorials, and answers to common questions.

Popular Articles

How to set up CipherShift on your router
Enabling Ghost Mode for censored regions
Why is my bank blocking my VPN?
Optimizing speed with WireGuard
Setting up split tunneling

Getting Started

Download, install, and connect for the first time

  • Creating your account
  • Downloading the app
  • Connecting to your server
  • +1 more

Configuration

Customize your VPN settings

  • Protocol selection (WireGuard, Shadowsocks)
  • Enabling Ghost Mode
  • Kill switch configuration
  • +1 more

Desktop Apps

macOS, Windows, and Linux guides

  • macOS installation guide
  • Windows installation guide
  • Linux CLI setup
  • +1 more

Mobile Apps

iOS and Android setup

  • iOS app setup
  • Android app setup
  • Always-on VPN configuration
  • +1 more

Advanced Setup

Routers, manual config, and more

  • Router configuration
  • WireGuard manual setup
  • Shadowsocks manual setup
  • +1 more

Security

Privacy and security best practices

  • Understanding our encryption
  • Key rotation explained
  • Warrant canary FAQ
  • +1 more

Billing & Account

Subscriptions, payments, and account management

  • Changing your plan
  • Payment methods
  • Cancellation and refunds
  • +1 more

Troubleshooting

Common issues and solutions

  • Connection problems
  • Slow speeds
  • Streaming not working
  • +1 more

Still Need Help?

Our support team is available 24/7 to assist you.